To ensure your purchase arrives safely to your door, smaller lightweight items will be sent through safest and most cost effective service to our customers. This is usually either DPD or the UK postal service and delivery is usually within 2 -5 working days of purchase. This is a door to door service and we will send tracking information to you by email with every order.

Parcel & courier items are delivered Monday to Saturday and take 2-5 working days from despatch from us. Pricing ranges from £4.95 to £20 depending on the service used. See the chart above for further details.

For some particularly large or fragile pieces, we reserve the right to upgrade your delivery service to furniture delivery for no extra charge. This service guarantees your purchase arrives safely, however it can take up to 2 weeks for delivery due to the nature of the delivery type. See "Furniture Deliveries" for further details.

- All goods must be signed for at the time of delivery. 

- Any damage to the packaging must be noted at the time of delivery. 

- If there is any damage to the contents Indigo should be informed within 24 hours of delivery.

In the unlikely event or damage or you wish to return your order, you can either refuse it at point of delivery or contact within 48 hours to arrange collection. 

Return of your order for any reason other than damage will incur a collection charge.   

You can contact our team either by calling  01672 564722 or by emailing  enquiries@indigo-uk.com 

If you'd prefer to collect your order from us, we offer a simple and FREE COLLECTION SERVICE. Please continue to checkout online and we'll refund all delivery charges to you once you've notified us of your intent to collect. 

Our warehouse and showroom is open Monday to Saturday 9am - 5pm (10am - 4pm on Saturday.) Please notify us 48 hours before collection so we can ensure your order is ready for collection. 

Click here for directions to our Showroom & Warehouse.

For parcel & courier items there should be very little difference in delivery time frames or price for delivery to Ireland. 

For larger and bulky items such as furniture, we have a dedicated furniture delivery team visiting Ireland every other week. Deliveries are charged at cost price and depending on the item in question are around £100 - £200. 

Purchase of larger items and furniture for delivery to Ireland is currently only available by telephone and not on our website at present. Orders can be placed by phone or email. Please contact us for a quote before placing your order. 

You can contact our team either by calling  01672 564722 or by emailing  enquiries@indigo-uk.com 

For parcel & courier items there should be very little difference in delivery time frames or price for delivery to Highlands, Islands and other "Out of Area" postcodes.

Checkout of furniture items for delivery to Highlands, Islands & other "Out of Area" postcodes is currently available on our website, however additional delivery charges may be applicable. Please contact us for a quote before placing your order.

Whilst not a comprehensive list, districts and postcodes considered "Out of Area" include: 

UK Highlands & Islands, 

Isle of Man, 

Scilly Isles, 

Channel Islands 

Parts of Postcodes AB, DD, HS, IV, KW, PA, PH, ZE

You can contact our team either by calling  01672 564722 or by emailing  enquiries@indigo-uk.com for further information or quotes.

All items returned to Indigo Antiques must be in a fully resalable condition. Please contact our team on  01672 564722 or enquiries@indigo-uk.com within 14 days of receipt to arrange your return. 

For larger and bulky items such as furniture, we will arrange the collection from you for a mutually beneficial date. 

For smaller courier items, you can return the items to us (return postage will need to be covered by the customer) or we can arrange a collection. Upon receipt of your return, your order will be refunded minus the collection charge. 

Should your item not be returned in a fully saleable condition, we reserve the right to refuse a refund or deduct up to 50% of the original price from the refund amount.

You can contact our team either by calling  01672 564722 or by emailing  enquiries@indigo-uk.com 

In the event that your order arrives damaged, please let us know within 48 hours and we can either arrange for one of our restoration team to visit you and carry out the repair or for a collection by our team. 

In some cases, repairs can't be carried out in the property and will need to be collected and redelivered. 

You can contact our team to discuss the best option for you by calling  01672 564722 or by emailing  enquiries@indigo-uk.com.